ACERCA DE THRIFTY CAR RENTAL

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Experiencia

Thrifty Car Rental es una franquicia norteamericana con presencia en más de 100 países. Somos parte del grupo #1 de compaañoías de alquiler de vehículos del mundo. Nos caracterizamos por ser líderes y proveer vehículos de excelente calidad junto a un servicio personalizado y primera categoría. Anteriormente operábamos como EXPO RENT A CAR y tenemos más de 45 años de experiencia en el mercado local de alquiler de vehículos. Ahora, siendo Thrifty Car Rental Ecuador, cumplimos mejores estándares de calidad y mantenemos esto a través de todos los departamentos para ofrecer el mejor servicio a nuestros clientes.

Precios y Beneficios

Tenemos el orgullo de anunciar y publicar los mejores precios en todas nuestras sucursales, no importa donde esté buscando, mejoramos las tarifas de competencia, y ofreciendo también un servicio de mejor calidad en las necesidades de renta de autos. Ocio, negocios o convenciones: Ahorra dinero y renta más! Alquile un vehículo con Thrifty Car Rental o llámenos al Call Center para ayudarlo en todas las preguntas que pueda tener acerca de nuestros productos o servicios.

Asistencia en carretera

Contamos con asistencia de carretera las 24 horas, usted nunca viajará solo! Thrifty Car Rental hará mucho más seguro su viaje.

Misión

Proveer una excelente experiencia al alquilar vehículos sobrepasando las expectativas del Cliente.

Responsabilidad Corporativa

Siempre al servicio de nuestros clientes. Nos mantenemos firmes en nuestra determinación de servir al cliente. Estamos seguros de que todas las acciones adoptadas en este sentido inspirarán lealtad y fidelidad de nuestros clientes y de nuestros colaboradores que los atienden.

Enfoque

Innovar para mejorar. Renovamos nuestra imagen en el año 2012 dentro de territorio ecuatoriano, con el fin de brindar mejores servicios y acercarnos más a nuestros clientes locales y extranjeros. Abrimos agencias ubicada estratégicamente para estar cada vez más cerca a nuestros clientes. Primeros en ofrecer servicio 24 horas en los aeropuertos internacionales de Quito y Guayaquil. Estamos felices y satisfechos por nuestros logros en Ecuador. Sabemos y estamos seguros que nuestro servicio nos llevará muy lejos.

Visión

Ser líderes del mercado de alquiler de vehículos en Ecuador, manteniendo un crecimiento sostenido al proveer al cliente con un servicio ágil y de calidad.

VALORES

El compromiso de gran valor para los clientes:

Ofrecemos un servicio excelente a un gran precio que claramente demuestra a nuestros clientes que han recibido el mejor valor de alquiler de coches. Utilizamos las nuevas ideas e innovaciones para mejorar el servicio y aumentar la satisfacción del cliente. Solucionamos problemas de forma creativa, y tomar medidas en nombre de nuestros clientes.

Un enfoque en la calidad y el servicio:

Entregamos un trabajo de calidad para el beneficio de nuestros clientes y compañeros de trabajo. Ofrecemos un servicio consistente y confiable que supera las expectativas y crea clientes leales. Nos preocupamos cada día acerca de cómo nuestro trabajo afecta a la calidad del producto Blueway.

Un profundo orgullo por lo que somos y cómo trabajamos:

Siempre mantenemos los más altos estándares personales de integridad y honestidad. Ayudamos a los demás en nuestro equipo y en toda la empresa. Nosotros compartimos nuestros talentos, habilidades y conocimientos para mejorar el rendimiento del equipo. Nos comunicamos abierta y honestamente, y compartir ideas.

El reconocimiento de que los combustibles rentabilidad nuestro crecimiento:

Somos conscientes de la importancia creciente de la rentabilidad de nuestra ubicación y nuestro negocio en general. Nos inspiran a otros a elevar su desempeño y contribuir al éxito de la empresa. Seguimos aprendiendo y desarrollando nuevas habilidades que nos ayudan a construir nuestra línea de fondo y sentar las bases para un crecimiento continuo.

Una dedicación a ser un gran lugar para trabajar:

Creemos en la creación de una experiencia de alquiler de coches divertido y agradable para los empleados y clientes por igual. Mantenemos un ambiente de trabajo optimista que respete y dar la bienvenida a todos los empleados y clientes de todos los orígenes. Estamos comprometidos con un buen mantenimiento, lugar de trabajo seguro y presentable. Nos muestran el cuidado de nuestras comunidades y fomentar la participación de los empleados en actividades cívicas y caritativas.

VENTAJAS

Our rate promises take the guess-work out of finding the best price for your car rental! We promise that bluewaycarrental.com has our lowest rates online and the car rate you reserve is the rate you’ll pay at the counter. All that, plus no booking fees ever!

Reserved Rate Promise:

The car rate you reserve is the rate you pay! Blueway Car Rental promises that the car rental rate on your bluewaycarrental.com reservation is the rate you’ll be charged either at the return counter or on your final receipt. Rent today.

Lowest Rate Promise:

Now there’s no need to shop around for the lowest prices online because our lowest rates are on bluewaycarrental.com. So if you reserve a Blueway rate on a distributor’s Web site that’s lower than the rates on bluewaycarrental.com, you can receive a free-day rental certificate. With Blueway you’ll enjoy Big Boy Service Without Big Boy prices! Rent today.

No Booking Fees Ever:

When you reserve your Blueway rental online through bluewaycarrental.com, you’ll never, ever incur a booking fee. Visit our Web site 24/7 to reserve a car, find an answer to your question, or sign up for free services like time-saving Fast Mobility! Rent today.

Políticas de Privacidad

What you should know if you use bluewaycarrental.com

In Summary: These Terms govern the use of the Web site and apply to all Internet traffic visiting the Web site. By accessing or using this Web site, you agree to these Terms.

Welcome to the Blueway Car Rental Web site (the “Web site”). Please read these Terms of Use (the “Terms”) carefully before continuing on with your use of this Web site. This Web site and information on it is controlled by Blueway Car Rental. These Terms shall govern the use of the Web site and apply to all Internet traffic visiting the Web site. By accessing or using this Web site, you agree to the Terms. The Terms are meant to protect all of our Web site visitors and your use of this Web site signifies your agreement with these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS WEB SITE. Blueway reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time. Such modifications shall be effective immediately upon posting. By using this Web site after we have posted notice of such modifications, alterations or updates you agree to be bound by such revised Terms.

In accordance with our goals, this Web site will permit you to link to many other Web sites, that may or may not be affiliated with this Web site and/or Blueway, and that may have terms of use that differ from, or contain terms in addition to, the terms specified here. Your access to such Web sites through links provided on this Web site is governed by the terms of use and policies of those sites, not this Web site.

TRADEMARKS, COPYRIGHTS AND RESTRICTIONS

This Web site is controlled and operated by Negocios Montejo SA de CV (Blueway Car Rental), Av. Tulum 231 SM 20 MZ 9 L 43, Cancun, QR 77500 MEXICO. All content on this Web site, including, but not limited to text, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights (which are governed by Mexico and worldwide copyright laws and treaty provisions, privacy and publicity laws, and communication regulations and statutes), and are owned and controlled by Blueway Car Rental or its affiliates, or by third party content providers, merchants, sponsors and licensors (collectively “Providers”) that have licensed their content or the right to market their products and/or services to Blueway Car Rental. Content on this Web site or any Web site owned, operated, licensed or controlled by the Providers is solely for your personal, non-commercial use. You may print a copy of the content and/or information contained herein for your personal, non-commercial use only, but you may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit the content or information in any way (including by e-mail or other electronic means) for commercial use without the prior written consent of Blueway Car Rental or the Providers. You may request consent by faxing a request to Blueway Car Rental at 998.884.6955. Without the prior written consent of Blueway Car Rental or the Providers, your modification of the content, use of the content on any other Web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of the owners of the Blueway Car Rental Web site and/or the Provider copyrights, trademarks or service marks and other proprietary rights, and is prohibited. As a condition to your use of this Web site, you warrant to Blueway Car Rental that you will not use our Web site for any purpose that is unlawful or prohibited by these Terms, including without limitation the posting or transmitting any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use our Web site immediately terminates without the necessity of any notice. Blueway Car Rental retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. You may not use on your Web site any trademarks, service marks or copyrighted materials appearing on this Web site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. You may not frame or otherwise incorporate into another Web site any of the content or other materials on this Web site without prior written consent of Blueway Car Rental.

LINKS

This Web site may contain links to other Web sites ("Linked Sites"). The Linked Sites are provided for your convenience and information only and, as such, you access them at your own risk. The content of any Linked Sites is not under Blueway Car Rental’s control, and Blueway Car Rental is not responsible for, and does not endorse, such content, whether or not Blueway Car Rental is affiliated with the owners of such Linked Sites. You may not establish a hyperlink to this Web site or provide any links that state or imply any sponsorship or endorsement of your Web site by Blueway Car Rental, or its affiliates or Providers.

DISCLAIMER OF WARRANTIES AND LIABILITY

All content on this Web site is provided “as is” and without warranties of any kind either express or implied. Other than those warranties, which under Mexico laws applicable to these terms, are implied by law and are incapable of exclusion, restriction, or modification, Blueway Car Rental disclaims any and all warranties of merchantability and fitness for a particular purpose. Neither Blueway Car Rental, its affiliated or related entities, or the providers, or any person involved in the creation, production, and distribution of this Web site warrant that the functions contained in this Web site will be uninterrupted or error-free, that defects will be corrected, or that the servers that make the content available will be free of viruses or other harmful components. The content that you access on this Web site is provided solely for your convenience and information only. Blueway Car Rental does not warrant or make any representations regarding the results that may be obtained from the use of this Web site, or as to the reliability, accuracy or currency or currency of any information content, service and/or merchandise acquired pursuant to your use of this Web site.

You expressly agree that use of this Web site is at your sole risk. You (and not Blueway Car Rental) assume the entire cost of all necessary servicing, repairs or correction of your system. You expressly agree that neither Blueway Car Rental, or its affiliated or related entities (including its providers), or any of their respective employees, or agents, or any person or entity involved in the creation, production and distribution of this Web site, is responsible or liable to any person or entity whatsoever for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted use of this Web site or any other linked site. By way of example, and without limiting the generality of the foregoing, Blueway Car Rental and related persons and entities shall not be responsible or liable for any claim or damage arising from failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, theft, destruction, unauthorized access to or alteration of personal records, or the reliance upon or use of data, information, opinions or other materials appearing on this Web site. You expressly acknowledge and agree that Blueway Car Rental is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties. Some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Blueway Car Rental and the Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys´fees, resulting from any violation by you of these Terms.

THIRD PART RIGHTS

These Terms are for the benefit of Blueway Car Rental and its Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.

JURISDICTIONAL ISSUES

Unless otherwise specified, the content contained in this Web site is presented solely for your convenience and/or information. This Web site is controlled and operated by Blueway Car Rental from its offices in Cancun, QR. Blueway Car Rental makes no representation that content in its Web site is appropriate or available for use in other locations. Those who choose to access this Web site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You may not use or export the materials in this Web site in violation of Mexico export laws and regulations. These Terms shall be governed by, construed and enforced in accordance with the laws of the State of Quintana Roo, as they are applied to agreements entered into and to be performed entirely within such State. Any action you, any third party or Blueway Car Rental, brings to enforce these Terms, or in connection with any matters related to this Web site, shall be brought only in either the state or Federal courts located in Quintana Roo or you expressly consent to the jurisdiction of said courts. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

ENTIRE AGREEMENT

The provisions and conditions of these Terms, and each obligation referenced herein, represent the entire Agreement between Blueway Car Rental, its affiliated or related entities, and you, and supersede any prior agreements or understandings not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms of use or understanding, the last published Terms or terms of use or understanding shall prevail.

ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY NEGOCIOS MONTEJO SA DE CV (BLUEWAY CAR RENTAL).

Personal Data Privacy Policy

NEGOCIOS MONTEJO, S.A de C.V d/b/a Blueway Car Rental, Headquarter Office located at Av. Tulum 231 SM 20 MZ 9 LT 43, Cancún, Q. Roo, it is responsible from receiving your personal data, and its usage and protection.

The way to contact us:

- By address: Av. Tulum 231 SM 20 MZ 9 LT 43, CP. 77500 Cancún, Q. Roo

- By phone: (+52) (998) 884 69 55

WHAT IS THE USAGE FOR YOUR PERSONAL DATA?

Your personal data will be used for the following:

- To provide the services required from you.

- To marketing and promotion purposes.

- To make statistics analysis.

- To make marketing surveys.

- To evaluate the service quality from us.

- To keep contact with our customers.

We will be glad to hear from you; please feel free to place any question about any of our services or any of our products that we have online on the Contact Form.

WHAT WAYS WE CAN GET YOUR PERSONAL DATA?

We can obtain your personal data from these methods:

- When you provide it to us directly, when you complete our web site forms or use our services online;

- When we obtain your information trough other legal sources by the Privacy Data Protection, in a Particular Posession Federal Law.

WHAT PERSONAL DATA WE OBTAIN FROM YOU?

I. The Personal data we obtain directly from you is:

We collect your personal data directly when you provide us that information at the time of reserving or renting a car with us. The personal data we request is:

- Name

- Address

- Telephone number

- Email address

- Credit card data

- Driver License number

II. The Personal data we collect from our webpage or our online services is:

- Name

- Address

- Telephone number

- Email address

- Country

PERSONAL DATA ACCESS(A), RECTIFICATION(R), CANCELLATION(C) OR OPPOSITION (O) AND THE REVOCATION OF CONSENT (ARCO Request)

- Last Name

- Email

- Your Official Identification.

- The request type: Access, Rectification,Cancellation or Opposition.

In any of these cases you could revoke the consent for the data personal treatment provided to us in order to prevent or regulate their use.

¿IS TRANSMITTED OR SHARED YOUR PERSONAL DATA BY NEGOCIOS MONTEJO S.A. DE C.V. d/b/a BLUEWAY CAR RENTAL?

Your personal data could have treatment in Mexico or other countries by Negocios Montejo S.A. de C.V. d/b/a Blueway Car Rental, our subsidiary societies, filial or third party service providers. On this way your personal data could be shared for:

- To prove any service.

- To marketing or promotional activities.

- To offer products or services.

- Marketing and statistic analysis.

If we transfer or collect any personal data to our service providers or our third parties we mantain the same kind of use that you authorize to us, so you can request the access(A), rectification(R) , cancellation(C) or opposition(O) to your personal data through our representation.

Our comittment it is: do not to transfer your personal data to third parties without your consent, only, under the written exceptions in the article #37 from the Federal Personal Data Protection Law, where makes reference, for transferring your personal data under the terms of such law.

If you do not express your opposition to transfer your personal data, Negocios Montejo S. A. de C. V. d/b/a Blueway Car Rental assume you are agree with the aknowledgement of the transfering data.

PRIVACY NOTICE CHANGES

We reserve the right to modify or update at anytime this privacy notice in order to comply the legislative changes or new requests about our services or products.

This changes will be available through this media: (i) visible ads in our checkins or customer service centers, (ii) brochures available in our checkins or customer service centers, (iii) in our web page: www.bluewaycarrental.com, (iv) or we will send to your last email you have provided to us.

If you consider your personal data protection right has been injured for any Blueway Car Rental employee, you could file a complaint at the IFAI Department. For more information visit www.ifai.com.mx.

FORMULARIO SOLICITUD ARCO